post-purchase communication

An informed customer is satisfied

Provide your customers with the best possible post-purchase experience with clear package tracking, from the moment the order is placed, all the way to its delivery and beyond.

intuitive editor

An advanced editor where you can easily create emails in your colors without any technical knowledge.

Easily accessible information

A place where customers can get all the information about their shipment anytime, even at 3 AM.

ON BRAND

Create a unified look and feel that supports your brand and enhances the customer experience.

MOMENTS THAT MATTER

Do not wait for the carrier to react – alert the customer yourself. You can inform them about the status of the shipment in 17 different states, either by email notification or through the tracking page.

in the e-shop

Calm and joy immediately after shopping

The customer has just finished placing an order - assure them that it has been successfully received and that every effort is being made to fulfill the order, and not that the money has disappeared into an internet black hole.

transactional

kind reminder

Foxdeli will take care of all transactional emails after purchase. Attachments, payment notifications, cancellations, and other features can be set up with two clicks, everything runs automatically.

in transit

Transportation under the thumb

Unexpected situations during delivery cannot be influenced, but communication can. Always provide the customer with complete and up-to-date information about their package.

Delivered

Delivery doesn't end, it begins

Make sure that the customer is satisfied with the product and the shipping process. Look forward to positive reviews and respond to negative ones – customers will gladly come back to you.

Is someone reading those emails?

Reads, and often several times. Post-purchase emails are among the most read that you can send from an e-shop. Right now, you have the full attention of the customer, who absorbs every piece of information.

76%

Customers open the e-mail

31%

Customers email clicks

custom templates

Editing templates in Foxdeli is a piece of cake! You can change colors, texts, and content according to your needs. The editor is designed to be easily managed even by those lacking technical skills.

corporate colors

Post-purchase communication entirely under your logo and unique color spectrum.

Original Texts

Texts don't have to be dull. Bring them to life and give customers the same experience as on the website or social media.

Products

By connecting to the e-shop, products will automatically appear in the email, easily and without technical complications.

MODULES

Add invoice, terms and conditions, or marketing banners? Simply click and you have them there.

Thanks to Foxdeli, we have all shipments under control, and communication with customers is now not only unified but also fun and engaging! Additionally, thanks to the easily provided feedback from our customers, we can continuously grow and become even better!​

Viki & katka

Royal Jerky

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