Complete overview of delivery
absolute overview
Discover hidden flaws in logistics and improve every step from ordering to delivery.
the right choice of partners
Work with information about the performance of carriers. Choose the best ones and ensure a top-notch experience for customers.
Dodrž slovo a doručuj včas
Rely on data and guarantee timely delivery. Exceed customer expectations and bring joy to every orderer.
Dashboard
It's not always a space full of noise, but you will always find the truth here. No unnecessary data, just what you really need to make efficient decisions.
Complete data on all orders across markets
Results of post-purchase communication in one place
Immediate notifications for problematic shipments
Current overview of the latest ratings
POST-PURCHASE COMMUNICATION IN NUMBERS
Feeling and mood of a customer supposedly cannot be measured? Oh, come on! Every message received by the customer is carefully monitored and evaluated.
key metrics
You always have easy access to statistics as a measure of email open rates, click-through rates, or delivery rates.
Statistics by state
Go one level down and monitor statistics for each parcel status. Current data is always available.
click map
Watch and see what customers are responding to, and serve them tailored content. Give them what truly interests them.
LOGISTICS DATA GRAIL
Choosing the right logistics partners is crucial for customer satisfaction. Price may not be the deciding factor – our data will show you more.
Carrier performance
How often do you think about whether your partners really keep their promises? Don't rely on incomplete data from third parties - with Foxdeli, you can measure it precisely.
evaluation
Discover the truth about delivery and how customers perceive it. What was successful and what wasn't. A clear evaluation in the form of emoticons and comments allows for easy filtering and even faster response.
problematic shipments
During delivery, complications may arise - the package may get damaged, lost, or the customer may not accept it. Problematic packages will alert you so that you can address them immediately.
data across markets and brands
Data at the level of individual e-shops or specific foreign markets will make the work of local teams easier, as they can only track relevant information for their region.
Foxdeli allows us to have excellent post-purchase communication, customer feedback, and shipment tracking all in one place, which would otherwise be a huge task for all departments. Thanks to Foxdeli, it’s now a breeze!
JAKUB KALVODA
CEO, MK Lůžkoviny
FOXDELI CAN DO EVEN MORE
The only software for e-shop shipment tracking that ensures satisfied customers, fewer support inquiries, and increased revenue.